Please read these terms before using Casinon. We do not believe in hidden rules — we have made every effort to write everything in plain, straightforward language. If you have any questions, feel free to ask our support team.
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Written Entirely in Bengali
The most important sections of Casinon's terms and conditions are summarized below.
Each person may only register one account. Identity verification is mandatory. Providing false information may result in account closure and forfeiture of the balance.
Each bonus comes with its own wagering requirements. Please read the terms before claiming a bonus — once accepted, they cannot be changed.
Withdrawals must be made through the same method used for your deposit. The account name and payment method owner must match.
Any attempt at bonus abuse, collusion, software hacking, or fraud will result in the permanent closure of the account.
Casinon offers self-exclusion, daily limits, and session timer tools. Player well-being is our priority.
Casinon may update these terms and conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms.
These terms and conditions govern your use of the Casinon platform. By creating an account, logging in, or using any of our services, you are considered to have read and accepted these terms.
Casinon is an online gaming platform operating under an international license. These terms and conditions are available in both English and Bengali. In the event of any conflict, the English version shall prevail. That said, we always strive to keep both versions consistent with each other.
Important: These terms may change at any time. You will be notified after each update, and the revision date will be shown on this page. It is your responsibility to review them regularly.
You must be 18 years of age or older to open an account and use the services at Casinon. This is a legal requirement and there are no exceptions.
Casinon reserves the right to verify a user's age at any time. Failure to cooperate with verification, or providing a false age, will result in account closure and forfeiture of any winnings.
Parents and guardians are responsible for taking appropriate steps to prevent minors from accessing the platform. Parental control software may be used for this purpose.
Each individual may only create one Casinon account. If multiple accounts are found belonging to the same person, all accounts will be closed and all balances may be forfeited.
The details provided at registration — name, date of birth, and mobile number — must be accurate and up to date. Casinon reserves the right to reject withdrawals if an account was created using false information.
You are responsible for keeping your password and login details secure. Never share your password with anyone. If you suspect unauthorized access to your account, contact support immediately.
Casinon complies with international Anti-Money Laundering (AML) and Know Your Customer (KYC) policies. Identity verification will be required for withdrawals above a certain threshold or upon request by the support team.
Documents typically required: a clear photo of your National ID (NID) or passport, along with a selfie holding that document. In some cases, proof of a bKash or Nagad transaction may also be requested.
Why is KYC required? This is for the security of your account — KYC prevents anyone from creating an account using your name or phone number without your knowledge. It's not just a Casinon requirement; it's a tool that protects you.
Verification typically takes 1–2 business days. Withdrawals may be temporarily on hold during this period, but deposits and gameplay will remain unaffected.
Casinon accepts deposits via bKash, Nagad, Rocket, bank transfer, USDT, and Visa/Mastercard. Minimum deposit amounts vary by payment method — full details are available on the payments page.
Deposit amounts are credited to your account balance instantly. If there is a delay for any reason, contact support with your transaction ID. Casinon does not charge any deposit fees (except for Visa/Mastercard).
Verification must be completed before making a withdrawal. Withdrawals must be processed through the same payment method used for the deposit. If multiple methods were used, priority is given to the one with the highest deposited amount.
Minimum withdrawal amounts vary by payment method. For bKash and Nagad, funds typically arrive within 3–15 minutes. Bank transfers may take 6–24 hours.
Withdrawals cannot be made directly from your bonus balance. Once the wagering requirements for a bonus are met, the bonus balance converts to real money and can then be withdrawn.
Casinon runs an automatic security check before processing every withdrawal request. If any suspicious activity is detected, the request may be held for further review.
Casinon offers a range of bonuses — welcome bonuses, daily bonuses, cashback, free spins, and more. Each bonus has its own terms, which are clearly listed on the bonus page.
Accepting a bonus means you agree to the specific wagering requirements attached to it. Once a bonus has been accepted, it cannot be returned or cancelled.
How Wagering Is Calculated: Slots generally count 100% towards wagering requirements. The contribution rate for table games and Sports Betting may differ — refer to the specific bonus terms for details.
All game outcomes on Casinon are determined by an RNG (Random Number Generator) certified by a third-party body. If you have any concerns about a game result, contact support — the logs will be reviewed and a resolution provided.
If a game is interrupted mid-session due to a technical error or connection loss, the outcome will be determined based on server logs. In some cases, the stake may be refunded.
In Sports Betting, the odds for each bet are locked in at the time the bet is placed. Even if the odds change afterwards, the odds at the time of placing the bet will apply. In live betting, odds may shift due to server latency — in such cases, Casinon will accept the bet at the last confirmed odds.
The following activities are strictly prohibited on Casinon. If any of them are detected, your account may be closed and all balances forfeited:
Casinon's system automatically detects unusual gaming patterns. If suspicious activity is identified, the account may be temporarily suspended pending investigation.
You may close your account at any time of your own choosing — simply contact support and they will assist you. Please withdraw any remaining balance before closing your account.
Casinon may temporarily or permanently close an account in the following circumstances: breach of terms and conditions, evidence of fraud, underage use, failure to cooperate with KYC, or legal reasons.
For permanent closures — if a terms violation is proven, the balance may be forfeited. If no violation is found, any remaining balance will be returned.
Casinon believes gaming should be a source of entertainment, not a source of problems. With that responsibility in mind, we have integrated several tools directly into your account.
If you're experiencing a gambling problem, please contact Casinon support or visit our Responsible Gaming page. We're here to help.
These terms and conditions are drawn up in accordance with international law and the guidelines of the relevant licensing authorities. Registrations will not be accepted from jurisdictions where Casinon is not legally permitted to operate.
Casinon is not liable for winnings or losses incurred while using the platform — all gaming decisions are entirely your own. Casinon accepts limited liability for losses caused by technical errors or server downtime.
Any dispute relating to these terms will first be referred to support for resolution. If unresolved, the matter will proceed through arbitration in accordance with the licensing authority's guidelines.
Final Note: Casinon is committed to treating players fairly and transparently. If anything in the terms is unclear, just ask our support team — there's nothing hidden here.
Most people skip the terms and conditions page — it's long, written in complex legal language, and hard to get through. Casinon has tried to change that. Here, the terms are written in Bengali, organized into clear sections, and the most important points are highlighted separately, so you can grasp the key information without reading the entire document.
The most common reason players read the terms is because of bonuses and withdrawals. Many discover only after claiming a bonus that they can't withdraw until a certain wagering requirement is met — which can be frustrating if you weren't aware. Every bonus offer on Casinon clearly states its wagering requirements, but it's your responsibility to read them. This page explains the general rules so there are no unpleasant surprises.
The most important account-related rule is simple: one person, one account. This policy exists to prevent fraud, but people can sometimes run into issues without realising it — for example, by sharing a device or IP address with a family member. If multiple people in your household want to use Casinon, it's best to do so from separate devices or networks, and it's wise to inform support from the outset.
One payment detail that many users overlook — withdrawals must be made to the same payment method used for the deposit, at least up to the deposited amount. This means if you deposited ৳5,000 via bKash, that ৳5,000 must be withdrawn to the same bKash account. The reason is anti-money laundering compliance — it prevents someone from depositing under another person's name and withdrawing to their own account. Once you understand the reason, the rule makes complete sense.
A word on technical issues during gameplay. What happens if your network drops or the app crashes while playing on mobile? Casinon's servers log the state of every game. If a bet was already placed and the outcome had been determined, that result stands. If the connection was lost before the game started, the bet is generally refunded. If you're unsure about a specific case, contact support via chat — they'll review the logs and resolve it.
Bonus abuse deserves a bit more explanation. "Bonus hunting" — opening an account solely to collect bonuses and leave — is a well-known issue in this industry. Casinon's system is capable of detecting these patterns. The vast majority of regular players will never fall into this category — simply play normally and you will have nothing to worry about. If your account is flagged for review for any reason, contact support and you will receive a full explanation.
The responsible gaming section genuinely matters to Casinon — it is not just filler in the terms. Make use of the account limit features, especially if you are a new player. Setting a daily limit significantly reduces the risk of unexpected losses. These tools are built for you — there is nothing to be embarrassed about. In fact, using them is the smart move.
At the end of the day, Casinon wants you to stay a happy player for the long run — and that's only possible when the relationship is built on trust. The terms and conditions are the foundation of that trust. Read them to understand, not just to comply.
These terms and conditions may be updated periodically. For significant changes, you will be notified via your registered email or app notification. The date of the latest update will always be shown at the top of the page.
If any term is unclear, email support@casinon.life or ask via live chat.
Read Privacy Policy →Register with Casinon and enjoy a safe, transparent gaming experience.
⚠️ 18+ Only. Please gamble responsibly.