Your personal information is protected with the utmost care at Casinon. What data is collected, why it is collected, and how it is kept secure — it's all explained here in plain English.
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Written Entirely in Bengali
The most important points of Casinon's privacy policy, all in one place — at a glance.
Casinon only collects the information genuinely needed to provide its services. There is no practice of gathering excessive or irrelevant data.
All your data is stored with AES-256 encryption and protected in transit with TLS 1.3 — the highest standards in the industry.
Your personal information — name, mobile number, and payment details — is never shared with advertisers or any third party.
You have the right to view, correct, and delete your personal data. You can submit a request through support at any time.
Casinon never sees or stores your card number or mobile banking PIN. The payment gateway is PCI-DSS certified.
Casinon's security infrastructure is audited four times a year by independent third-party experts. Any vulnerabilities identified are resolved as quickly as possible.
Casinon only collects the information needed to provide its services — nothing more.
Name, date of birth, nationality — for account registration and KYC verification.
Mobile number and email — for account security and support.
BKash/Nagad number — for transaction verification and withdrawals. Never your PIN or password.
IP address — to prevent fraud and ensure compliance with licensing restrictions.
Games played and bet amounts — used for account history and responsible gaming tools.
Browser and operating system — to improve the service and for security verification.
To remember your session and preferences — you can manage this in your settings.
Chat and email logs — used to improve service quality and resolve disputes.
You have full control over your personal data on Casinon. Contact support to exercise any of the rights listed below.
You can request a full list of all personal data Casinon holds about you.
You can request corrections to inaccurate or outdated information. This is typically completed within 3 business days.
After account closure, you may request that your personal data be deleted — beyond what is required by law.
You can request an export of your gaming history and account information as a single file.
You can object to marketing communications or specific uses of your data — requests will be honoured promptly.
Email us at support@casinon.life or reach out via live chat. We will respond within 30 days of receiving your request.
Casinon protects your data across multiple layers of security — not just a single password.
This Privacy Policy applies to the Casinon platform. We treat your personal information as a valued asset and take every precaution to keep it secure.
By creating an account on or using the Casinon platform, you are considered to have read and agreed to this Privacy Policy. This policy follows GDPR-compliant international data protection standards.
Core Commitments: Casinon never sells your data, never uses it for advertising, and never uses it for any purpose beyond providing its services.
Casinon collects information in two ways — what you provide directly and what is generated automatically as you use the service.
Information you provide directly:
Automatically Collected Information:
Casinon will never ask for your bKash/Nagad PIN, bank password, or card CVV — if anyone requests these, it is likely a scam.
Collected data is used only for defined purposes. No data is used beyond what has been explicitly stated.
If you no longer wish to receive marketing emails or SMS, you can unsubscribe at any time — doing so will not affect important account notifications.
Casinon does not sell your personal data. However, certain information may be shared with specific parties in specific circumstances necessary to operate the service:
What is never shared: Your name, mobile number, email, banking details, or gaming history are never shared with advertisers, data brokers, or any unrelated third party.
All of Casinon's third-party partners are contractually bound to uphold the same privacy standards. Any partner found to be in breach of this agreement will have their relationship terminated immediately.
Payment information is far more sensitive than general account data — which is why Casinon has dedicated security measures specifically for it.
Casinon's payment gateway is PCI-DSS (Payment Card Industry Data Security Standard) certified. This means payment processing complies with international banking security standards. Your full card number is never stored on Casinon's servers — only a token (an encrypted reference) is kept.
For bKash or Nagad, Casinon only stores your mobile number — your PIN or password is never requested or saved for authorizing transactions.
If anyone claiming to be a Casinon representative asks for your bKash PIN, OTP, or bank password — that is a scam, without exception. Casinon will never ask for any of these. Report it to support immediately.
Cookies are used on the Casinon website and app. Cookies are small text files stored in your browser that help improve your experience.
Types of cookies used on Casinon:
You can delete or block cookies at any time through your browser settings. Note that disabling essential cookies may cause login issues.
Casinon does not retain your data longer than necessary. However, certain information must be kept for a defined period to comply with legal requirements.
Once the retention period ends, data is securely deleted — only anonymized statistical data may be kept.
Casinon's servers may be located in multiple countries. Should your data be transferred across borders, the same high protection standards apply throughout.
ISO 27001 security standards are maintained across all data centers. Wherever your data is stored, the same encryption and access controls apply.
Casinon strictly does not accept accounts from anyone under 18. If it comes to light that a minor's data has been collected, that account will be closed immediately and all associated data permanently deleted.
If a parent or guardian discovers that their child is using Casinon, please contact support immediately — action will be taken promptly.
Casinon may update this Privacy Policy to reflect service improvements, legal changes, or the adoption of new technologies. For significant changes, a notification will be sent to your registered email address.
The date of any change will always be noted at the top of this page. Continued use of the platform after an update takes effect constitutes acceptance of the revised policy.
Contact: For any privacy-related questions or requests, email us at support@casinon.life or reach out via live chat.
A common concern when sharing information on online platforms is: will giving my mobile number lead to spam? Is my payment data safe? These are completely valid questions that anyone can ask. Casinon's Privacy Policy aims to answer them directly — no runaround, no fine print.
Let's start with the most important point — Casinon does not sell your data. This isn't just a statement; it's a business decision. Casinon's revenue comes from gaming services, not advertising. There is simply no financial incentive to sell your information. This distinction matters because many free platforms sustain themselves by monetising user data — Casinon does not operate that way.
It is worth explaining payment data security in detail. Many people worry that sharing their bKash number means someone could use it to withdraw money. That is not possible. bKash transactions require a PIN — Casinon does not know your PIN and never asks for it. Casinon only stores your mobile number to send withdrawals to you. Similarly, for card transactions, only a token representing the card number is stored — the full number is never saved on the server.
Many people have heard of encryption but are not sure how it works. Simply put — your data is converted into a code that is impossible to read without the correct key. AES-256 encryption on Casinon means data is locked with a 256-bit key — breaking that kind of key would take every computer in the world working together billions of years. So even if the database were hacked, the data would remain unreadable.
Some users consider IP address collection a privacy concern. Casinon collects it for two reasons — fraud prevention and licensing compliance. If an account is suddenly accessed from a different country, a security alert is sent. An IP address only reveals an approximate city — not your home address.
It's worth understanding why gaming activity logs are kept. A core part of Casinon's responsible gaming program is identifying unusual patterns — such as someone suddenly playing for extended periods or placing bets well above their normal limits. The system analyzes this data to send alert messages or prompt the support team to reach out. This is done for your protection, not for any commercial purpose.
A word on cookies. Casinon cannot function without essential cookies — they are needed to keep you logged in. However, tracking cookies for advertising are not used. If you block all cookies in your browser, you may need to log in again each time — but this poses no issue from a data security standpoint.
The bottom line is this — you have rights over your own data. You can request to see what information Casinon holds about you, ask for corrections, and request deletion when you close your account. These are not just words on paper — contact support and they will be acted upon.
For any questions about our Privacy Policy, requests to view your data, or deletion requests, email us at support@casinon.life. We will respond within 30 days.
If significant changes are made to this policy, you will be notified by email and the date at the top of the page will be updated.
Read Terms & Conditions →Your data is protected and your transactions are secure on Casinon — get started today.
⚠️ 18+ Only. Please play responsibly.